Privacy Policy
Last updated: 24 June 2026
Anusha Shetty Designs Luxury Atelier ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect when you visit anushashettydesigns.in or contact us, how we use it, and your rights under the Digital Personal Data Protection Act, 2023 (India).
1. Who we are
Anusha Shetty Designs Luxury Atelier is an interior design and design-build studio with offices in Bangalore (Jayanagar) and Hyderabad (Manchirevula). For privacy matters, you can reach our team at marketing@anushashettydesigns.com or call +91 88614 16453.
2. Information we collect
Information you provide
- Enquiry details — when you submit our consultation form or contact us via WhatsApp, phone or email, we collect your name, phone number, email address, the type of project you are planning, indicative budget, and the area/locality.
- Correspondence — any messages you send us by email, WhatsApp or through our forms.
Information collected automatically
- Device and usage data — IP address, browser type, operating system, pages viewed, time on site, referring URL. Collected through our analytics tools.
- Cookies and similar technologies — small files set by us and our advertising / analytics partners. See our Cookie Policy for details.
3. How we use your information
- To respond to your enquiry and arrange a consultation.
- To send you project updates, proposals, and follow-ups about the consultation you requested.
- To measure the performance of our website and advertising (e.g. counting how many people clicked a button or submitted a form), so we can improve the experience.
- To comply with legal obligations and protect against fraud.
We do not use your personal data for automated decision-making or profiling that would have a legal or similarly significant effect on you.
4. Who we share your information with
We never sell your personal data. We share it only with the following categories of recipients, and only to the extent needed:
- Our internal team — designers, account managers, and project leads working on your enquiry.
- Email and communication providers — services that host our inbox (e.g. Zoho Mail) and the WhatsApp Business platform.
- Advertising platforms — Google Ads and Meta (Facebook / Instagram) for the limited purpose of conversion tracking and measuring ad performance. These platforms may set cookies on our website. We have configured them per their data-processing terms.
- Website infrastructure providers — our hosting, CDN, and analytics providers that operate our website.
- When required by law — to comply with a valid legal order, court summons, or regulator's request.
5. Advertising and analytics partners
We use the following partners to measure our advertising performance. They may set cookies or use similar technologies. You can opt out of personalised advertising at the links below.
- Google Ads — for measuring conversions from our Google Search and Performance Max campaigns. Privacy controls: Google Ads Settings. Privacy policy: policies.google.com/privacy.
- Meta (Facebook / Instagram) — for measuring conversions from our Meta Ads, when running. Privacy controls: Meta Ad Preferences. Privacy policy: facebook.com/privacy.
6. How long we keep your information
We keep enquiry details for as long as needed to respond to you and complete any work that may result from it, and then for a reasonable period afterwards for tax, legal, and audit purposes — typically up to 5 years. Analytics data is retained for shorter periods according to each provider's default settings.
7. How we protect your information
We use HTTPS encryption, strong-password access controls, and limit who on our team can view your details. Despite our best efforts, no online transmission is 100% secure — please do not send us highly sensitive information (financial account numbers, government IDs) over the public form. We will request such information separately and securely when needed.
8. Your rights under the DPDP Act, 2023
As an Indian data principal, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correct — ask us to correct any inaccurate or incomplete data.
- Erase — ask us to delete your personal data when it is no longer needed for the purpose it was collected.
- Withdraw consent — at any time, by emailing us. Withdrawing consent does not affect lawful processing that has already happened.
- Grievance — raise a grievance about how we handle your data with our grievance officer (details below). You may also approach the Data Protection Board of India.
- Nominate — nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
To exercise any of these rights, email marketing@anushashettydesigns.com. We will respond within a reasonable time (typically within 30 days).
9. Children's privacy
Our services are intended for adult homeowners and we do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us their information, please contact us and we will delete it.
10. International transfers
Our service providers (analytics, advertising, email) may store data on servers located outside India. Where this happens, we rely on the provider's contractual safeguards and processing terms. By using this website, you consent to this transfer.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in law. We will post the updated version here with a new "Last updated" date.
12. Contact and Grievance Officer
Anusha Shetty Designs Luxury Atelier
Bangalore Studio: 362, 7th Cross Road, 6th Block, Jayanagar, Bengaluru — 560011
Hyderabad Studio: Greenland's Layout, 5th Street, Manchirevula, Hyderabad — 500089
Email: marketing@anushashettydesigns.com
Phone: +91 88614 16453
For privacy or data-protection grievances, write to the same address with the subject line "Grievance — Privacy". We aim to acknowledge within 7 days and resolve within 30 days.
